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The North East Transformation System (NETS) is a powerful model for organisational change. Within its simple framework of vision, compact and method, it is comprised of transformation and change techniques from international exemplars in industry as well as healthcare.
Vision - A clear, and shared, vision or aim of what we’re setting out to achieve.
Compact - To facilitate the people side of change and to help make new behaviours stick. Compacts are agreements which provide a common understanding of expectations between staff and the organisation.
Method - Tools and concepts to help us make improvements and achieve our aim. The core NETS method is a version of lean production adapted for healthcare.
The NETS was developed from a collaborative programme established by the NHS in the North East of England to learn and introduce Lean thinking as a management and quality improvement method. Set up by the former North East Strategic Health Authority in 2006, the programme brought together a number of North East health care organisations to learn about Lean from Virginia Mason Medical Centre (VMMC). Based in Seattle USA, VMMC is an integrated medical centre that has employed Lean principles to dramatically improve the quality and safety of the healthcare services they provide. One of the first to adopt such techniques, VMMC is now a world leader in the application of Lean techniques to health care. Using the learning and knowledge transfer received from VMMC, the North East NHS developed locally its common approach to lean in healthcare known as the North East Transformation Systems (NETS).
Following the dis-establishing of the regional Strategic Health Authority, a team was established to continue to support the development and deployment of the NETS approach. Hosted by Gateshead Health NHS Foundation Trust, the NETS team facilitates a collaborative approach to provide mutual support and accelerate learning.
The NETS team continually develop and promote the NETS model and methods to organisations across the NHS.Read More
The NETS team works closely with a number of partner members who have demonstrated a sustained commitment to adopting and implementing the NETS methodology.Read More
The NETS Team and our partners can provide training and coaching in the NETS methodology and Lean. Our associate and partner organisation coaches are shown below.Read More