Dignity by Design for Bowel Cancer Patients in Gateshead
6th June 2014
As healthcare organisations across the UK look to improve patient care through the improvement of patient flow and the elimination of waste, the Endoscopy Team at QE Gateshead turned to a Lean-based design approach to help them transform their unit and the patient experience.
Using Lean techniques and tools meant that the teams started with an accurate base line against which to assess the current state and had a well structured approach to assessing the impacts and evaluating the process to ensure the most effective changes were made.
The results from the Lean event at QE Gateshead could make its Lean design for space approach a template for endoscopy units across the UK according to Gary Prior, Lean Programme and Implementation Manager for the North East Transformation System.
Above: Staff using full scale prototype procedure rooms and simulation to PDSA test room layouts