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Lean Drives Reduction in Patient Booking In Time

8th April 2014

Team from the  Jubilee Day Unit with their award nomination certificateImprovements to patient admission process results in 66% reduction in booking in time at Gateshead Health NHS Foundation Trust

The clinical coding team at Gateshead Heath NHS Foundation Trust had reported that a significant number of admissions were missing from the Trust’s IT systems.

The teams at the units decided that in order to fully understand and resolve the issues they were facing with patient admissions Lean methodologies should be employed to facilitate the process.

Find out how the use of Lean methodologies and tools led to the reduction of waste and and duplication in the process in the case study below.