Lean Reduces Referrals in South Tyneside
16th April 2014
Quality and Demand Management project using Lean results in savings of more than half a million pounds in South Tyneside
NHS South Tyneside CCG has historically had an over reliance on hospital services. The Quality and Demand Management project aimed to improve the quality of referrals from primary to secondary care.
Find our more about the how Lean impacted the three specialities that were the focus of the project – General Surgery, Gynaecology, and Trauma and Orthopaedics in the case study below.