New Technology Introduced Using Lean Tools Reduces GP Administration

A healthcare team had found that community staff regularly spent a significant proportion of their time handwriting or typing up documentation into the patient record system.

They decided that in order to accurately measure the baseline processes, implement any changes and then accurately assess them Lean methodologies should be used.

Lean Drives Reduction in Patient Booking In Time

The clinical coding team at Gateshead Heath NHS Foundation Trust had reported that a significant number of admissions were missing from the Trust’s IT systems. The teams at the units decided that in order to fully understand and resolve the issues they were facing with patient admissions Lean methodologies should be employed to facilitate the process.

Lean Facilitates Digital District Nursing

The District Nursing team at South Tyneside NHS Foundation Trust had found that their paper-based referral and scheduling system was not effectively managing the 800,000 interventions they dealt with annually.

It was decided that a new way of working should be developed that would allow the teams to work in a way that maximised their time and improved the consistency of the service they provided.