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Case Studies

To accelerate learning, we encourage NETS users to share their improvement stories.  Find case studies and stories of improvement projects using Lean and the NETS methodology below.  Contact us if you have a case study or story you would like to share.


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Building a Caring Future Using Lean – The Northumbria Way

Through its NETS membership, Northumbria Healthcare Foundation Trust was already familiar with Lean ways of working. A number of services had been using the methodology but had been doing so in isolation. The Transformation Team at the Trust felt that to deliver the best quality improvements possible a standard way of delivering improvement projects should be developed.

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Lean Streamlines Patient Pathway – Zero Boarders in South Tyneside

Successful patient management is central to a positive patient experience and effectively managing hospital costs. Inconsistent ways of working across wards can lead to patients staying on wards outside the speciality they have been admitted to or to the length of a patient’s stay being increased unnecessarily.

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NHS County Durham – Lean in General Practice Programme

Between 2008 and 2010, NHS County Durham ran an innovative project to involve general practices in improvement work using Lean (the project was known locally as the Primary Care Pathfinder Programme).

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